Description: The Director of Guest Engagement oversees hospitality and facilitates retreat planning services for guests; implements inbound and outbound sales efforts; communicates incoming group details with retreat center departments; manages guest group billing and related financial matters; and, coordinates retreat center resources to ensure an exceptional guest experience.
Qualifications: Understanding of and commitment to the mission of hospitality. Excellent verbal and written communication skills. Superb administrative skills, including the capacity to manage and efficiently communicate details to outside groups and retreat center staff. Flexible, guest service oriented, mature decision-making skills, and discretion. On-call availability to handle urgent guest-service related texts and emails. Experience managing financial processes (desired). Previous experience working in church or retreat centers (desired). B.A. degree or its equivalent.
Mission: Mount Olivet Conference & Retreat is located in Farmington, MN just 30 minutes south of Minneapolis, on 150+ acres of woods, prairie and lakeshore. It hosts over 250 groups and 7000 people each year, welcoming diverse communities of faith, non-profit organizations, educational institutions, business associations, families, informal groups, and individuals. Additionally, the Conference & Retreat Center hosts a variety of events open to the public throughout the year, including outdoor concerts, summer midweek worship services, nature talks, family days away, day camps, and more. Founded in 1976, Mount Olivet Conference & Retreat is an affiliated organization and outreach ministry of Mount Olivet Lutheran Church and a member of Lutheran Outdoor Ministries. Its mission is to nurture the emotional, intellectual, and spiritual wellbeing of all people through rest and reflection, care and creativity, and a reverence for all life.
Application Instructions: For a detailed position description, please email Theresa F. Latini, PhD, Executive Director, email@example.com. Applications can be emailed to the same. Include a cover letter, resume, and a list of three references.
Application Deadline: June 1, 2023